The Washington Post: A captivating new biography of the enigmatic Muriel Spark
Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.
ASQ is a global leader in quality and consists of a community of passionate people who use their tools, ideas and expertise to make our world better.
Overview A quality management system (QMS) is a structured framework that defines and documents an organization’s processes, procedures, and responsibilities for achieving quality policies, practices, and objectives. The goal of a QMS is to reduce waste, increase efficiency, and improve customer satisfaction.
Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.
Learn About Quality Quality Topics A to Z Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality.
Abstract The demand for quality has been part of human nature for a long time, but the quantification of quality and establishment of formal quality standards are a 20th century phenomenon. The global marketplace has created consumers who think they know quality when they see it, and they expect to receive it. Yet when you look at the writings of prominent quality gurus, there is little ...
Quality Quotes ASQ features a different take on the world of quality. Expand the panes below to explore ASQ's archive of almost 800 quality-related quotes. Quotes from Quality Gurus, philosophers, award winners, authors, entertainers, athletes, and ASQ members and quality practitioners, they are offered to support, inspire, and motivate you to seek quality in all of your endeavors.