Reset steps You can reset your PC when you are signed in to Windows or from the Windows Recovery Environment (Windows RE).
Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.
Discover the step-by-step process to change or reset your Windows password if you've lost or forgotten it. This guide will help you regain access to your Windows account quickly and securely.
If you're having problems with your Surface Pro, Surface Laptop, or another Surface device, try resetting or recovering it to its factory settings.
Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
Learn how to reset your PIN if you aren't signed in to Windows and having trouble using your PIN.
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Important: To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.
Creating a password reset disk is a precautionary measure that allows you to reset your Windows local account password in case you forget it. The password reset disk is a USB flash drive that acts as a recovery tool, providing you with a way to regain access to your files and settings in case you forget your password.